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Shipping Policy

AusVio.com are offering free shipping for orders $99 and above, carrier depends on product and ship-to location. Free shipping Items will be shipped by one of the following:

  • FedEx Ground
  • UPS Ground
  • USPS Priority Mail
  • U.S.A ONLY void in Alaska, Hawaii, Puerto Rico and Virgin Islands

Shipping Policy

Order Shipment Times

Orders placed before 9AM PST Monday-Friday will ship out the same day. Orders placed after 9AM will ship out the next business day. 

Estimated Delivery Dates

This is an estimation of the delivery date calculated by adding, standard 3-5 day ground service for a select shipping carrier, time it takes to process / pack the order and time it takes to secure payment transaction.  First day, Holidays and Weekends are not considered transit days for shipping. Shipments may also be delayed due to the following; payment verification, weather, address verification, stock availability, seasonal high demand and online technical issues. We process orders Mon-Fri at 9am and strive to ship your order for a timely delivery but do not guarantee a delivery date. 

Large Quantity orders that required LTL [Less Than Truck Load] or freight shipping are excluded from free shipping

Expedited Shipping

Expedited shipping cost is calculated and varies by item and location. Expedited orders placed before 9AM PST Monday-Friday will ship out the same day. Orders placed after 9AM will ship out the next business day.

Shipment Tracking

Tracking numbers are updated daily Monday-Friday by 5pm PST.

Freight Shipping

Shipping and handling charges on all orders vary; contact your AusVio.com account manager for our most current and competitive rates, options and shipping specials. For the Customer's protection, we ship only to the verified billing address of the customer's credit card. In some circumstances, international shipping may be available. Please call for details.

Terms and Conditions Apply Only to End Users Sales at AusVio.com

Free Shipping Service Includes: (We do not offer free Shipping to HI, AK, VI, PR)

  1. Lift Gate Service
  2. Delivery to the Threshold Only (This is for ground floor service)

 White Glove Shipping - $150.00 (This is only for ground floor service other than that please contacts us for service quotation)

  1. Two People Delivery Team / 1 Hour
  2. Removing the Support Bin for the Pallet Jack
  3. Lift Gate Service
  4. Floor Protection
  5. Unpacking of Safe
  6. Debris Removal and Disposal

(Ship to HI, AK, VI, PR must contact us to get shipping quotation before ordering)

For weekend or after hours delivery, please contact customer service at 1-888-666-6769 for more information. NOTE: An additional service charge may be applied if the safe is being delivered to a rural or unincorporated address.

For More Shipping Information, Contact:

Aus Vio

855 Towne Center Drive
Pomona, CA 91767
Phone: 1-888-666-6769
Email: service@shopAusVio.com